R A H U . N E T      
Michael Heenan Melbourne Astralia
  Michael Heenan   Melbourne Australia
Phone 9481 0404 Mobile 0404 202 678

HEENAN™

CLEANING SERVICES - Melbourne Australia

Frequently Asked Questions

CLEANING PROFESSIONALISM

Will you contact me in the event of absence? YES

Are cleaning procedures & product knowledge items with which the cleaner is familiar? YES

In the event of accidental damage, will you notify me? YES

Do you provide a starter pack that I can read at my convenience? YES

Do your assistants speak English? YES

Is the initial quality of service high? YES

Is the long term quality of service high? YES

Can your assistants clean the garden and garage? YES

Are your personal assistants discreet? YES

Do you employ an assistants handbook? YES

Does this handbook state cleaning policy? YES

Does this handbook outline health and safety procedures? YES

Can we contact you at any time? YES

Should we be unhappy with our cleaner, can you provide us with a replacement? YES

In the event that our cleaner is sick or away, will you inform us and provide us with a substitute? YES

CLEANING SERVICES

Do you service the Melbourne area? YES

Do you work nights/Sundays/holidays etc? YES

Do you have referrals/testimonials? YES

Do I have to sign a contract? NO

Can I cancel at any time? YES

Do I have to pay a cancellation fee? NO

Can I freeze service if I am away? YES

Will I be charged for freezing the service? NO


CLEANING SAFETY & SECURITY

Are your cleaning service personaly insured and vetted? YES

Are you personaly responsible to hold keys? YES

Can we trust you with alarm and security codes? YES

Are your credentials thoroughly checked? YES

Are your assistants registered with the Heenan Cleaning? YES

Do you use any domestic staff that are self-employed or sub-contracted as cleaners? NEVER

Are all your domestic cleaning assistants are part of your cleaning business? YES

Do we ever leave money or pay your assistants directly? NEVER

What if Something Valuable was Broken when You Cleaned my Home?
I treat your home or business with as much care as if is was our own, and of course we carry insurance if there is an unfortunate mishap. If you have any irreplaceable or high value items in your home, please notify the me so we do not risk damaging them.


FINANCES & CONVENIENCE

What is the cost? $35 + GST

Are there any hidden costs (i.e. agency fees?) NO

What is the ease of ordering a service? VERY EASY

How do I pay? IN PERSON

Communication Priorities in time punctual manner.




  MELBOURNE AUSTRALIA

  CLEANER MELBOURNE
  CLEANING SERVICE
  ARRANGEMENTS
  AVAILABILITY
  CONTACT
  ABOUT ME
  FAQ

Extras value included

  Interior design consulting
  Home and office organizing
  Garden and yard organizing

Watering pot plants, tidying up garage, sheds, patios, balcony and paths.

  ASTROLOGY
  HOROSCOPES
  SCIENCE OF DESTINY

Personal service resources

  PERSONAL MARKETING
  HEALTH AND FITNESS
  PUBLIC EXCHANGE








Cleaning Melbourne Australia website disclaimer
The information appearing on Rahu net cleaning services is presented for house cleaning and educational purposes only. While the information published on this personal cleaning services website is believed to be accurate, it is not intended to substitute for specific professional advice. If you have questions or concerns regarding specific industrial and or commercial cleaning issues, please contact a relevant industrial and or commercial cleaning agency Australia.

Cleaning statements and house cleaning opinions expressed in our house cleaning forum, articles and elsewhere on this site are not necessarily those of Heenan Cleaning Services and should not be considered absolute facts. Rahu.net Communications. offers this site and the information contained herein without any warranty of any kind, express or implied, and is not liable for its accuracy, for mistakes, errors, or omissions of any kind, nor for any loss or damage caused by a user's reliance on information obtained from the site. 





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